Troubleshooting

This is a general list of questions that we get often. If you find a solution to an issue not mentioned here, please contact us at autolab-dev@andrew.cmu.edu

Ubuntu Script Bugs

If you get the following error

Failed to fetch http://dl.google.com/linux/chrome/deb/dists/stable/Release
Unable to find expected entry 'main/binary-i386/Packages' in Release file (Wrong sources.list entry or malformed file)

then follow the solution in this post.

Where do I find the MySQL username and password?

If this is your first time logging into MySQL, your username is 'root'. You may also need to set the root password:

Start the server:

sudo /usr/local/mysql/support-files/mysql.server start

Set the password:

mysqladmin -u root password "[New_Password]"

If you lost your root password, refer to the MySQL wiki

Bundle Install Errors

This happens as gems get updated. These fixes are gem-specific, but two common ones are

eventmachine

bundle config build.eventmachine --with-cppflags=-I/usr/local/opt/openssl/include

libv8

bundle config build.libv8 --with-system-v8

Run bundle install again

If this does not work, another option would be

bundle update libv8

Because updating libv8 has dependency on other gems, it might fail due to a need to update other gems. Just do

bundle update <gem>

according to the error messages until all gems are up to date.

Run bundle install again

If neither of these works, try exploring this StackOverflow link

mimemagic

Another error that may occur on macOS when running bundle install is that the dependancy mimemagic may fail to install, causing bundle install to fail. A possible fix is if you have homebrew installed, run:

brew install shared-mime-info
bundle install

For more information, read the following github issues link.

Can't connect to local MySQL server through socket

Make sure you've started the MySQL server and double-check the socket in config/database.yml

The default socket location is /tmp/mysql.sock.

I forgot my MySQL root password

You can reset it following the instructions on this Stack Overflow post

If mysql complains that the password is expired, follow the instructions on the second answer on this post

MySQL Syntax Error

If you get the following error

Mysql2::Error: You have an error in your SQL syntax

this may be an issue with using an incompatible version of MySQL. Try switching to MySQL 5.7 if you are currently using a different version.

Undefined method 'devise' for User

You most likely missed the step of copying config/initializers/devise.rb.template to config/initializers/devise.rb and setting your secret key in the setup instructions.

Suggested Development Configuration for config/database.yml

MySQL Change the and fields in config/database.yml to the username and password that has been set up for the mysql. For example if your username is user1, and your password is 123456, then your yml would be

:::yml
development:
    adapter: mysql2
    database: autolab_development
    pool: 5
    username: user1
    password: '123456'
    socket: /var/run/mysqld/mysqld.sock # /tmp/mysql.sock on Mac OSX
    host: localhost
    variables:
        sql_mode: NO_ENGINE_SUBSTITUTION

test:
    adapter: mysql2
    database: autolab_test
    pool: 5
    username: user1
    password: '123456'
    socket: /var/run/mysqld/mysqld.sock # /tmp/mysql.sock on Mac OSX
    host: localhost
    variables:
        sql_mode: NO_ENGINE_SUBSTITUTION

SQLite Comment out the configurations meant for MySQL in config/database.yml, and insert the following

:::yml
development:
    adapter: sqlite3
    database: db/autolab_development
    pool: 5
    timeout: 5000

test:
    adapter: sqlite3
    database: db/autolab_test
    pool: 5
    timeout: 5000

No space left on device

If you get the following error

No space left on device @ rb_sysopen - /path/to/autolab/tmp/cache/.raw_score_includes_unreleased[...]

it is likely that you need to purge the cache. This is because FileStore caches are not purged automatically.

To purge the cache, click on Manage Autolab followed by Clear Cache to clear expired entries.

Alternatively, run rake user:cleanup_cache (to clear expired entries) or rake user:clear_cache (to clear all entries) in your terminal.

MacOS: OpenSSL error

If you get the following error when trying to run rake or rails

Library not loaded: libssl.1.1.dylib (LoadError)

paths to OpenSSL may not be properly set up. To enable proper linking:

brew install openssl@1.1
brew link openssl@1.1. --force

You may need to export paths as well during this process, which homebrew will display. You may also need to reinstall the mysql2 gem (the following command is for Apple Silicon):

gem install mysql2 -v "{version}" -- --with-ldflags=-L/opt/homebrew/opt/openssl@1.1/lib --with-cppflags=-I/opt/homebrew/opt/openssl@1.1/include